At this time, we are happy to offer exchanges or refunds in the form of store credit within 14-days of purchase. For store credit, items must be unused and unworn.
To begin an exchange or return, please send an email to hello@shopcongruence.com, and we'll take care of you as soon as possible!
All US orders that do not include pre-order items will typically ship within 3-7 business days; however, due to global shipping events, please allow an additional 3-5 business days for delivery once shipped.
Our US Standard shipping is free for all orders over $200. Below that, it's automatically calculated at checkout.
Pre-orders typically ship within 3-5 weeks; however, please check our product descriptions for more accurate shipping timelines — they're worth the wait!