FREE SHIPPING ON ALL ORDERS OVER $200!

SHIPPING AND RETURNS

WHAT IS YOUR RETURN POLICY?

At this time, we are happy to offer exchanges or refunds in the form of store credit within 14-days of purchase. For store credit, items must be unused and unworn.

HOW DO I START A RETURN OR EXCHANGE?

To begin an exchange or return, please send an email to hello@shopcongruence.com, and we'll take care of you as soon as possible!

WHEN WILL MY ORDER SHIP?

All US orders that do not include pre-order items will typically ship within 3-7 business days; however, due to global shipping events, please allow an additional 3-5 business days for delivery once shipped.

HOW MUCH DOES US STANDARD SHIPPING COST?

Our US Standard shipping is free for all orders over $200. Below that, it's automatically calculated at checkout.

WHAT IF MY ORDER HAS A FUTURE SHIP DATE?

Pre-orders typically ship within 3-5 weeks; however, please check our product descriptions for more accurate shipping timelines — they're worth the wait!